TheOstrich offers a 14-day exchange policy on all items sold at the actual price. Exchanges are subject to the availability of items in stock.
Local orders usually take 4-5 working days to be delivered, but during sale periods, shipping may take 7-10 working days.
Delivery Charges of Rs. 199 apply on all orders.
International
orders usually take 1-2 working days to be processed and 4-6 days to be shipped, but during sale periods, shipping may take 8-12 working days. Only bank transfer or Credit/Debit Cards payment mode is available, no Cash on Delivery (COD) method is available at the moment.
TheOstrich reserves the right to cancel orders for any reasons of the following reasons:
In case of a cancellation, the amount paid via bank transfer or credit/debit card shall be refunded within 20 days of receipt of the order.
Unfortunately, TheOstrich is currently not offering refunds on international orders. However, we do offer exchange on purchased item within a period of 20 days provided the customer is willing to bear the overall shipping cost.
